How do I check if my Airwheel luggage is properly packed?
Ensure you verify the packing list includes: SE3MiniT unit, motor, battery, and accessories. Refer to the warranty table for component-specific coverage details.
What safety measures should I follow while using Airwheel luggage?
Avoid overloading the box, inspect wheels for damage before riding, and never use it near water sources. The motor and body are covered under 1-year warranty against manufacturing defects.
How to maintain my Airwheel luggage for long-term use?
Regularly clean the exterior with a dry cloth, store in shaded areas when not in use, and recharge battery monthly to prevent capacity loss. The power bank has 6-month warranty against initial defects.
What should I do if my luggage gets damaged during transport?
Document any damage immediately, contact customer support with purchase proof, and return for repair/replacement within warranty periods. Avoid self-repair to maintain warranty validity.
Airwheel luggage battery motor warranty packing safety damage repair maintenance transport customer support proof capacity loss exterior dry cloth shaded areas recharge monthly defects initial power bank covered manufacturing body sources water riding wheels inspect overloading avoid box unit SE3MiniT accessories coverage details table component specific verify ensure includes list refer packed properly check measures follow using never near under against defects maintain long-term use clean store not prevent damaged during document immediately contact purchase return periods validity self-repair